Creative Project Manager

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The Creative Project Manager at Impossible (Menlo Park studio) is a strategic problem-solver who preserves design at the center of work while achieving our clients' goals. The key responsibilities include ensuring that projects are managed successfully from pitch to completion, whilst managing the client relationship. They assist with the creative and production processes and is able to understand and assist in articulating designs with both clients and the Impossible creative team. This is a flexible role and would need to be able to produce hands-on UX/UI design work when need be.

Here is what you will do:

  • Guide projects from pitch to completion by facilitating team productivity, managing client expectations, and providing a layer of communication between teams and stakeholders

  • Serve as a key conduit between line functions and finance to ensure minimal risk, maximum profitability, and efficiency of overall delivery

  • Manage expectations and communications with all internal and external teams.

  • Meet with the internal team to learn more about new projects, provide status updates on existing projects, and communicate any issues and upcoming checkpoints in a timely manner

  • Assume responsibility for project budget tracking and profitability within responsible business groups and key accounts

  • Support the studio’s new business development and sales efforts by providing strategic delivery guidelines, scope and timeline guidance, budget estimates, growing responsible key accounts, and business groups

Your daily tasks include:

  • Manage the Impossible team in the US and in Lisbon in terms of resourcing and travel plans

  • Manage the relationship between the client(s) and Impossible with clear and effective communication skills, both verbal and written

  • Manage multiple projects within the same account/client

  • Stay aware of any new opportunities within existing accounts and remain flexible to attend business development meetings

  • Flexibility to travel to clients throughout the Bay Area and available for international travel

Here is who you'll work with:

  • A small distributed team of designers and engineers from Impossible studios in Menlo Park and Lisbon

  • Impossible leadership team

  • Corporate clients that are based predominantly in the Bay Area

Your experience:

  • Bachelor degree or equivalent work experience.

  • 6+ years of professional work experience as a digital project manager or design manager at an agency or in-house creative team.

  • Knowledge and/or experience as a digital designer/manager required for possible hands-on design work

Set yourself apart:

  • Experience in presenting to and interacting with senior management of client organizations

  • Demonstrated experience managing creative and interactive initiatives

  • Proven project management skills with the ability to multitask

  • Demonstrable skills and experience in mediation, negotiation, presentation, and conflict resolution

  • Knowledge of and curiosity about technology and its impact on design solutions.

  • Excellent communication skills, both written and verbal

  • Possess strong organizational, prioritization, and time management skills with attention to detail

  • Comfortable with ambiguity in a fluid organization

  • A natural skill to engage with people at a deep level whether observing or interviewing customers or working with fellow team members and clients

  • Interest in working with the creative/design field

What we offer:

  • Open, collaborative, homey work space in Menlo Park, CA

  • Gym membership and healthcare on long-term contract

  • Flexible schedule and holidays

  • Fruit, snacks, coffee, weekly team lunches

  • Positive and inspiring work environment promoting creative healthy lifestyles

  • Global team gatherings every year

Location

  • Menlo Park, CA


If this sounds good to you, e-mail us at hello@impossible.com with “Creative Project Manager” in the subject line to apply.


Marketing & Sales Manager

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About Nikabot

Nikabot is the easiest time tracking tool out there - a bot that keeps track of what your team is doing so you don't have to! Nikabot asks your team members one simple question a day: What did you work on today? She then gathers that information and creates accurate Gantt charts and reports so you can bill clients, keep track of projects and show off in your next meeting.

Nikabot was born inside Impossible, an innovation agency based in Lisbon, London and San Francisco.

We are currently looking for a Marketing & Sales Manager to join our team and help us bring Nikabot to new heights!

About the Role

We are looking for a top performer, self-organized and an independent person to manage everything about Marketing & Sales on Nikabot. You'll be the only person working everyday in those areas and you'll have lots of autonomy to start and test new things. Growth is the most important thing at this stage for Nikabot and we want a person that wants to help us grow and increase the numbers every week and month.
This person will be the voice of Nikabot and define how Nikabot must be shown to the world. Besides that, we're looking for someone that is comfortable with both Marketing and Sales - meaning that in one day you can be exploring new channels to scale lead generation and in the other you're talking over the phone with our customers and performing demos to leads.
We'll provide guidance and training but you'll have a high level of responsibility and autonomy to get your work done. This a great opportunity for personal growth with a B2B SaaS, making you responsible for the entire funnel. We expect you to grow with the company and maybe lead more people in Marketing & Sales in the future if needed.

Here is what you will do:

  • Set the whole Marketing strategy and tools

  • Develop and run multi-channel campaigns from start to finish for strategic audiences (email marketing, social media, blogging, PR, etc.)

  • Develop, run and optimise digital advertising campaigns, including bid management, copy, creatives, implementation, monitoring and optimization

  • Create written content by yourself and work with our design team to prepare visual content

  • Be the first contact with new leads and perform product demos

  • Manage the entire sales funnel until conversion and keep a close relationship with customers

  • Customer support, answering all the requests (you'll always have someone from the product team to help you with technical issues)

Here are the skills you need:

  • 3+ years of experience in Marketing & Sales, preferably in software industry

  • Excellent command of spoken and written English

  • Excellent written, listening and verbal skills

  • Proven ability to work across broad cross-functional teams and run complex multi-channel campaigns (including advertising, comms, content, email, sales enablement, product education and customer support)

  • Strong communication and organizational skills

  • Self-starter mentality with drive to succeed

  • Able to successfully prioritize across multiple tasks

  • Autonomy and ability to make things happen without minimal supervision

  • Handle customer support, relay user feedback to the product development team and support direct sales

Set yourself apart:

  • You have experience working in a startup environment

  • You worked with B2B products in the past

  • You are passionate about technology & innovation

Perks & Benefits:

  • Open, collaborative, homey work space in the very center of Lisbon

  • Flexible schedule and holidays

  • Fruit, snacks and coffee

  • Positive and inspiring work environment

  • Global team gatherings every year

Location

  • Lisbon, Portugal


Please send your CV in English. E-mail us at hello@impossible.com to apply.


Full Stack Engineer

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Job description

Impossible is an innovation agency with top-tier clients and offices in Lisbon, London and San Francisco. We operate as a social enterprise, reinvesting profits back into human development as well as launching and supporting startups. We're looking for a proactive developer for our incubator team.

As part of your job you will:

  • Use top technologies and different programming languages to create new and exciting products

  • Participate in the ideation and design process

  • Build prototypes and MVPs for validation

  • Help to align technical constraints with product decisions

  • Monitor and optimise performance of production apps

Main requirements:

  • Previous experience working with HTML/CSS, Javascript, Node.js and Mongodb

  • Proven experience building web apps

  • Experience in agile development following software development good practices (including tests, peer reviews, etc)

  • In-depth understanding of web technologies and continuous integration tools

  • Comfortable with both front-end and server-side technologies

  • Ability to work independently with a positive problem-solving attitude and good organizational skills

  • Entrepreneurial spirit and willingness to propose new ideas and solutions

  • Comfortable with English conversations

  • Valid work permit or citizenship to work in Portugal

Perks:

  • Great working environment in the heart of Lisbon (Chiado)

  • Flexible working hours

  • Work from home when you feel like it

  • Experienced international team with lots of knowledge to share

  • Fruit & coffee, health insurance and gym subscription

If you love turning ideas into products, thrive on seeing your work in the hands of real users in and feel comfortable in a fast-paced and cross-functional team, apply with your CV and link to your GitHub page.

We are a small family. We want to solve meaningful problems and create positive impact in the world. We have simple core values that inform everything we do. Be adventurous. Bring a vision. Make an impact.

If this sounds good to you, e-mail us at hello@impossible.com to apply.